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Product Manager for Server
Full time

Responsibilities:
– Manage product inventory and sales performance.
– Develop strategies to grow product penetration with partners/resellers.
– Coordinate with internal teams and sales channels to boost sales.
– Collaborate with marketing to enhance Acer brand visibility.
– Analyze sales data to forecast demand and plan stock.
– Provide product training and sales materials to partners.
– Support marketing campaigns, promotions, and product launches.
– Monitor market trends and competitors to identify opportunities.
– Prepare regular performance reports for stakeholders and principal teams.

Requirements:
– Having min 3–5 years as IT Product Manager in Enterprise IT.
– Bachelor’s degree minimum.
– Having good knowledge in technical of servers, CPU, GPU, storage, networking, virtualization.
– Having experience with global principals and distribution/business planning.
– Having good communication in English.
– Knowledge of IT procurement and distribution.
– Experience with brands like Acer, HPE, Dell, Lenovo, Supermicro.
– Understanding of cloud, AI servers, edge computing, data centers.
– Experience with IT distributors, system integrators, or server vendors.

Product Specialist
Full time

Responsibilities:
– Actively seek out potential customers through various channels, including cold calling, networking, and referrals.
– Cultivating strong relationships with clients, understanding their needs and providing tailored solutions to drive sales and customer loyalty.
– Managing the sales process from initial contact to closing the deal, sales specialists guide customers through the sales process, providing product information, addressing concerns, and negotiating contracts.
– Achieving sales targets and contributing to the overall revenue goals of the organization.
– Have a deep understanding of the products or services, effectively communicating their features, benefits, and value to customers.
– Analyzing sales data to identify trends, evaluate performance, and develop strategies to improve sales effectiveness.
– Have a keen interest in staying updated on technology industry trends, competitor activities, and new product developments to remain competitive and identify new opportunities.
– Ensure a seamless customer experience and contribute to the overall success of the organization.

Requirements:
– S1 graduate from IT, Information System, Telecommunication / Computer Engineering.
– Having good knowledge in various IT technologies (Servers, Storage & Infra Solutions).
– Having minimum of 2 years’ experience in Storage and Server.
– Having excellent communication and negotiation skill.
– Having good communication in English.
– Fast learner, have attention to detail, analytical and problem solving.
– Able to work under pressure and good in time management.

Presales Storage & Server
Full time

Responsibilities:
– Setting the overall direction and goals for the product, outlining its purpose, and defining its target market.
– Conducting market research, analyzing user feedback, and understanding customer pain points to inform product development.
– Determining which features to develop and prioritizing them based on their potential impact and alignment with business goals.
– Developing a plan for product development, outlining key milestones, and ensuring alignment with the overall product strategy.
– Working closely with engineering, design, marketing, sales, and other teams to ensure everyone is working towards the same goals.
– Overseeing all stages of the product lifecycle, from initial ideation to launch and beyond, including ongoing monitoring and iteration.
– Keeping stakeholders informed about product progress, key decisions, and any issues that may arise.
– Monitoring key metrics, gathering user feedback, and analyzing data to identify areas for improvement.
– Coordinating all activities required for a successful product launch, including marketing, sales enablement, and customer support.

Requirements:
– S1 graduate from IT, Information System, Telecommunication / Computer Engineering
– Having good knowledge in various IT technologies (Servers, Storage & Infra Solutions)
– Having minimum of 2 years’ experience in Storage and Server Solution
– Having excellent communication skill
– Having good communication in English
– Fast learner and have attention to detail
– Able to work under pressure

Sales Administrator
Full time

Responsibilities:
• Process orders via email or phone
• Check data accuracy in orders and invoices
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop monthly sales reports
• Communicate important feedback from customers internally
• Ensure sales targets are met and report any deviations
• Stay up-to-date with new products and features

Requirements and skills
• Proven work experience as a Sales administrator or Sales support
• Hands on experience with SAP & MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines

Sales for Commercial Product
Full time

Responsibilities:
-Conduct market research to identify selling possibilities and evaluate customer needs
-Actively seek out new sales opportunities through cold calling, networking and social media
-Set up meetings with potential clients and listen to their wishes and concerns
-Prepare and deliver appropriate presentations on products and services
-Create frequent reviews and reports
-Ensure the availability of stock for sales and demonstrations
-Negotiate/close deals and handle complaints or objections
-Collaborate with team members to achieve better results
-Gather feedback from customers or prospects and share with internal teams

Requirements:
-Proven experience as a Sales Executive or relevant role
-Proficiency in English
-Excellent knowledge of MS Office
-Fast learner and passion for sales
-Self-motivated with a results-driven approach

Telesales
Full time

Responsibilities:
– Calling existing and potential customers to persuade them to purchase company products and services.
– Accurately recording details of customers’ purchase orders.
– Processing all customer purchases accordingly.
– Generating promising leads for the outside sales team to pursue.
– Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
– Developing and sustaining solid relationships with customers to encourage repeat business.
– Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
– Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Requirements:
– Preffered 1-2 years IT sales experience.
– Good communication skill.
– Strong negotiation and consultative sales skills.
– Excellent organizational and problem-solving skills.
– Exceptional customer service skills.

Sales Executive
Full time

Responsibilities:
– Conduct market research to identify selling possibilities and evaluate customer needs
– Actively seek out new sales opportunities through cold calling, networking and social media
-Set up meetings with potential clients and listen to their wishes and concerns
– Prepare and deliver appropriate presentations on products and services
– Create frequent reviews and reports
– Ensure the availability of stock for sales and demonstrations
– Negotiate/close deals and handle complaints or objections
– Collaborate with team members to achieve better results
– Gather feedback from customers or prospects and share with internal teams

Requirements:
– Male / Female max 30 years old
– Fluent in English both oral and written is a must
– Minimal 1 year experience as a Sales Executive or relevant role, but fresh graduated are also welcome
– Excellent knowledge of MS Office
– Fast learner and passion for sales
– Self-motivated with a results-driven approach
– Team worker & can work under pressure
– Based in Jakarta

Junior Presales Engineer for Commercial Product
Full time

Responsibilities:
– Gathering information from customer to identify customer’s needs
– Analyzing, developing, and proposing technical solutions (technology and equipments)
– Making design, bill of material, scope of works, schedule and proposal
– Delivering presentation about technical solutions to customer
– If needed, doing demo or proof of concept
– Coordinating with external parties (partners and principals) to obtain required information (price, demo equipment, technical specifications) to provide technical solutions
– Coordinating with other department to provide required information before the project begin
– Giving sales enablement (product/solution knowledge) to sales team to approach customers with confidence and clear strategy

Requirements:
– S1 graduate from IT, Information System, Telecommunication Engineering, or Computer Engineering
– Having good knowledge in various IT technologies (Servers, Storage & Infra Solutions) is an advantage
Having minimum of 2 years experience as Presales Engineer roles with DellEMC Technologies
– Having excellent communication skill
– Having good communication in English
– Fast learner and have attention to detail
– Able to work under pressure
– Professional certification in DellEMC Technologies (point plus)

Presales Engineer for Commercial Product
Full time

Responsibilities:
– Gathering information from customer to identify customer’s needs
– Analyzing, developing, and proposing technical solutions (technology and equipments)
– Making design, bill of material, scope of works, schedule and proposal
– Delivering presentation about technical solutions to customer
– If needed, doing demo or proof of concept
– Coordinating with external parties (partners and principals) to obtain required information (price, demo equipment, technical specifications) to provide technical solutions
– Coordinating with other department to provide required information before the project begin
– Giving sales enablement (product/solution knowledge) to sales team to approach customers with confidence and clear strategy

Requirements:
– S1 graduate from IT, Information System, Telecommunication Engineering, or Computer Engineering
– Having good knowledge in various IT technologies (Servers, Storage & Infra Solutions) is an advantage
Having minimum of 5 years experience as Presales Engineer roles with DellEMC Technologies
– Having excellent communication skill
– Having good communication in English
– Fast learner and have attention to detail
– Able to work under pressure
– Professional certification in DellEMC Technologies (point plus)

Senior Presales Engineer for Commercial Product
Full time

Responsibilities:
– Gathering information from customer to identify customer’s needs
– Analyzing, developing, and proposing technical solutions (technology and equipments)
– Making design, bill of material, scope of works, schedule and proposal
– Delivering presentation about technical solutions to customer
– If needed, doing demo or proof of concept
– Coordinating with external parties (partners and principals) to obtain required information (price, demo equipment, technical specifications) to provide technical solutions
– Coordinating with other department to provide required information before the project begin
– Giving sales enablement (product/solution knowledge) to sales team to approach customers with confidence and clear strategy

Requirements:
– S1 graduate from IT, Information System, Telecommunication Engineering, or Computer Engineering
– Having good knowledge in various IT technologies (Servers, Storage & Infra Solutions) is an advantage
Having minimum of 7 years experience as Presales Engineer roles with DellEMC Technologies
– Having excellent communication skill
– Having good communication in English
– Fast learner and have attention to detail
– Able to work under pressure
– Professional certification in DellEMC Technologies (point plus)

Security Engineer
Full time

Responsibilities:
– Provide presales and post-sales support for security solutions
– Responsible for designing and implementing security systems (may include FWs, IDPS, Authentication, Data Security, etc ).
– Conduct technical/solution presentation, demo, proof of concept to customer
– Provide onsite or remote implementation and testing
– work closely with customer on solutions and troubleshooting
– Stay up to date with emerging threats and technologies in the field of cybersecurity.

Requirements and skills:
– Diploma or Degree with relevant subjects in IT or equivalent
– More than 3 years of relevant experience
– Hands-on experiences in security products (FWs,IDS/IPS, EndPoint,Log Mgmt)
– Experience with network security and networking technologies
– Experience in Database migration and Clustering
– Some good basic programming skills
– Knowledge of one of the Cloud provider is a plus
– Certifications of the above would be required as proof of competency
– Excellent communicator (English is a plus)
-Ability to complete assigned work in a timely & independent manner
– self-motivated, quick learner & good working attitude is paramount

System Engineer
Full time

Responsibilities:
– Provide technical support to customers for servers and storage
– Perform installation of hardware and software systems
– Work closely with customer to consult and troubleshoot systems
– Perform standby support

Requirements and skills:
– Experience in related servers and storage products (eg DELL/HPE/Hitachi)
– Knowledge on Unix, Linux and Windows preferred
– Diploma or University in the field of IT
– 2-4 years of experiences
– Possess IT products certifications
– Good written and oral communication skills (English)
– Good interpersonal skills – Good team player
– Good analytical and troubleshooting skills

System Engineer (Software)
Full time
Responsibilities:
– Provide technical support to customers on system software like Microsoft, Virtualization and Data backup
– Provide onsite implementation and testing
– work closely with customer on solutions and troubleshooting
 
Requirements
– Diploma or Degree with relevant subjects in IT or equivalent
– More than 3 years of relevant experience
– Strong Knowledge in Microsoft Software (Infra)
– Strong Knowledge in one of the following virtualization technology in terms of VM setup (eg. Vmware, HyperV)
– Strong knowledge in data backup solutions (Veritas, Veeam, etc)
– Knowledge of one of the popular Cloud (AWS, Azure, Google)
– Certifications of the above would be required as proof of competency
– Excellent communicator (English is a plus)
– Ability to complete assigned work in a timely & independent manner
– self-motivated, quick learner & good working attitude is paramount
Software Engineer (Database)
Full time

Responsibilities:
– Provide pre-sales and post-sales support for software products (mainly Oracle Database)
– Subject matter expert and well verse in database products portfolio
– Conduct technical/solution presentation, demo, proof of concept to customer
– Provide onsite or remote implementation and testing
– work closely with customer on solutions and troubleshooting

Requirements and skills:
– Diploma or Degree with relevant subjects in IT or equivalent
– More than 3 years of relevant experience
– Strong knowledge in Oracle Database products
– Experience in Database migration and Clustering
– Knowledge in Virtualization is a plus
– Knowledge of one of the Cloud provider is a plus
– Certifications of the above would be required as proof of competency (OCP/OCA)
– Excellent communicator (English is a plus)
– Ability to complete assigned work in a timely & independent manner
– self-motivated, quick learner & good working attitude is paramount

Network Engineer
Full time
Responsibilities:
– Provide technical support to customers for network systems
– Perform installation of hardware and software systems
– Work closely with customer to consult and troubleshoot systems
– Able to perform both low level and high level design
– Able to work on heatmap for wireless solution
 
Requirements
– Experience in Cisco/ Huawei/ Aruba products
– Minimum CCNP or HCIP certifications
– Diploma or University in the field of IT
– 2-4 years of experiences
– Some good security knowledge as well
– Good written and oral communication skills in English
– Good interpersonal skills
– Good team player
Sales for Notebook Product
Full time

Responsibilities:
• Promote and sell products to existing and prospective customers
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Achieve agreed upon sales targets and outcomes within schedule
• Gather feedback of customer needs, problems, interests, competitive activities, and potential for new products and services.

Requirements and skills:
• Proven work experience as a Sales Representative
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation and communication skills
• Relationship management skills and openness to feedback
• Ability to work with team and under pressure